Returns & Exchanges

At Urapra, we want you to glow with confidence. If you are not completely satisfied with your purchase, you can return or exchange eligible beauty products within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the unused beauty products in their original packaging, ensuring all safety seals and protective wraps remain intact.

3

Ship the Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing